Privacy Policy
Who we are
Publisher: Mr Vincent Bastin
Starsmade Consulting SA
Rue des Saules 9, 1350 Folx-les-Caves
Company Number (BCE): 0898.058.464
Email: info@starsmade.com
VAT Number: BE0898058464
Website: https://starsmade.com
What personal information we collect
When you use a contact form on our website, get in touch with us, or take part in an online survey, we may collect various types of information, including your name, postal address, phone number, email address, contact preferences, device identifiers, IP address, and location information.
How we use your personal information
Personal data
We use the personal information you voluntarily share with us to:
- Respond to messages you send through our contact form
- Better understand our audience
Usage data
We use your usage data to:
- Gain insights into how you use our website so we can improve the services we offer
- Prevent disruptive use and track visits to our website using IP addresses and device identifiers
By combining your usage data with that of other visitors, we can better understand how our website is used. This helps us analyze site performance and identify areas for improvement to enhance the user experience.
Legal basis for processing your data
We process your personal information lawfully, fairly and transparently. We only collect and process information when we have a legal basis to do so. These bases depend on the services you use and how you use them, which means we only collect and use your data when:
- it is necessary to perform a contract to which you are a party, or to take steps at your request before entering into such a contract (e.g. when we provide a service you requested)
- it serves a legitimate interest (not overridden by your data protection rights), such as research and development, marketing and promotion of our services, and protection of our legal rights
- you give us your consent for a specific purpose (e.g. receiving our newsletter)
- we must process your data to comply with a legal obligation
If you consent to our use of your data for a specific purpose, you have the right to withdraw your consent at any time (this will not affect any prior processing).
How we store your data
Retention of personal data
We do not retain personal data longer than necessary. While stored, we protect it with commercially acceptable measures to prevent loss, theft, or unauthorized access, disclosure, copying, use or modification. However, no method of transmission or storage is 100% secure. If needed, we may retain your information to comply with a legal obligation or to protect your vital interests or those of another person.
Retention of usage data
Usage data is retained for internal analysis purposes. It is generally stored for shorter periods unless it is used to enhance website security or functionality, or if we are legally required to retain it longer.
International transfers of personal information
Personal data we collect may be stored and processed in Belgium or in other countries where we or our partners, affiliates and third-party providers have facilities. By providing your data, you consent to its transfer to these foreign third parties.
We ensure that any transfer of personal data from the European Economic Area (EEA) to countries outside the EEA is protected by appropriate safeguards such as EU Commission-approved Standard Contractual Clauses, binding corporate rules, or other legally accepted methods.
When transferring personal data from one non-EEA country to another, you acknowledge that third parties in those jurisdictions may not be subject to the same data protection laws. This may involve risks and you may not have legal recourse under our jurisdiction’s data protection laws.
Cookie policy
Cookies are small files sent by a website and stored on a visitor’s device. They help the website recognize returning visitors and retain preferences, such as language settings. Most websites use cookies.
We use cookies to optimize our websites and improve user experience by analyzing visitor interactions via third-party solutions. For this purpose, we use Google Analytics by Google Inc. For more information, visit: Google Analytics Privacy and Terms.
Managing cookies
You can configure your browser to refuse cookies. Most browsers are set to accept cookies by default, but you can change your settings to receive a warning when cookies are sent or block them entirely. For guidance, you can visit:
Internet Explorer: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies
Chrome: https://support.google.com/chrome/answer/95647?hl=fr
Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
Safari: https://support.apple.com/kb/PH5042?locale=fr
Note that blocking cookies may limit some features of our services and we may not be able to provide certain functionalities.
reCAPTCHA
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Changes to our privacy policy
We regularly review our privacy policy and publish updates on this web page. This privacy policy was last updated on 26 August 2023.
Contact us
If you have any questions about this privacy policy, the data we hold about you, or if you want to exercise your data protection rights, please contact us via our contact form.